Product Operations Analyst

Dubai, UAE

Hoddle is a leading digital asset technology platform providing fully insured storage deep-cold storage for crypto assets.

Department:          Operations Management

Role:                          Product Operations Analyst

Location(s):             Dubai, United Arab Emirates

Remote:                   No

Time:                         Full-time or Contract


  • Tech
    • Troubleshoot issues.
  • Operations
    • Lead and support cross-functional initiatives across Operations, Product & Design and Marketing.
    • Implement, monitor and execute processes that simplify operations.
    • Maintain operations manual and user-guides.
    • Manage daily vaulting operations.
    • Analyse business data and provide insights and recommendations.
    • Ensure operating readiness when launching new features and experiences.
    • Work with internal and external teams to manage and reconcile all activities, including managing admin portal, report redesign, and management reports.
    • Implement and monitor KPIs.
  • Admin
    • Document management.
    • Maintaining back-office work flows.
    • Conduct market research in the blockchain space and competitive analysis of other Crypto Custodians.

Skills & Experience

  • Understanding of new fintech technologies including blockchain.
  • Plus if:
    • Experience working in fintech
    • Operations experience in a fast-paced startup environment
    • Well versed with PMO tools


  • 2+ years of experience in Operations.
  • Proficiency in Excel, SQL and Python.
  • Ability to develop insightful quantitative analyses, paired with strong critical thinking and sound business judgment.
  • Experience in implementing and improving processes.